Free delivery on your 1st Order - FreeDelivery1

FAQs

Where do you deliver to?

We are based in NSW 

Frozen Food Range : we run a home delivery service across Sydney (North Shore, Sutherland Shire & Northern Beaches) and the Central Coast NSW

All other products (non perishable) can be posted Australia Wide

When is frozen food delivery to my area ?

We deliver Fortnightly to Northern Beaches & Sutherland Shire  and Weekly to The Central Coast & North Shore.

What Day is delivery made on ?

Fortnightly deliveries are on a Sunday or Monday

Weekly deliveries are made on different days depending on suburb

What if Im not at home when you come?

We ask you to leave out an appropriate sized esky on delivery day containing freezer blocks so we can leave the delivery for you.

We will take a photo showing the delivery has been made.

Once delivered we do not take responsibility for the goods left. We cannot leave your order if an appropriate cold vessel is not left and you will be liable for a second delivery fee if we need to return.

Alternatively we can deliver to a neighbour or other address with a responsible person to take delivery.

We have reusable freezer blocks available for purchase for $10 . 2 would be needed per esky.

Can I Contact someone by phone ?

Yes our business hours are 5-8pm Monday to Friday and Weekends. If you need an answer quickly we can respond by email outside of these hours.

How do I redeem my first delivery free?

Free first delivery is only available for home delivered frozen food. Use the code at the top of the HOME page at checkout.

Free delivery code is not offered for postal orders

Is there a minimum order?

Only on frozen food /home delivery - minimum order is $50

There is no minimum order for posted items